Our website uses a number of cookies and similar technologies for a number of reasons.  We explain these in this Notice, using ‘cookies’ to refer to both cookies and other similar technologies.  Before we can use some – but not all – of these cookies, we need your consent. You may alter your consent preferences – including to withdraw consent to cookies which you previously given – at any time by accepting the cookies in the Cookie banner

If you have any queries concerning our use of your personal information, please email dataprivacy@erm.com.

What are Cookies?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

More specifically, we use cookies and other tracking technologies for the following purposes:

  • Assisting you in navigation;
  • Assisting in registration to our events, and your ability to provide feedback;
  • Analysing your use of our services or applications;
  • Assisting with our promotional and marketing efforts (including behavioral advertising).

Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

  • Strictly Necessary Cookies
  • Performance/ Analytics Cookies
  • Functional Cookies
  • Targeting/ Third Party Cookies

You can opt-out of some cookie categories) by clicking on the “cookie settings” button below.

Strictly Necessary Cookies

We use necessary cookies to operate the core functions of our website, so that you can visit and move around it, and use its features. These cannot be switched off in our systems.  We do not require your consent to use these cookies but you may be able to block these cookies yourself on your device. However, without these cookies, our site is unlikely to work as you would expect. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Strictly Necessary Cookie Subgroups Cookie Use Duration
widget-mediator.zopim.com AWSALBCORS Amazon Web Services set this cookie for load balancing. 7 Days
.firstoption.zendesk.com __cfruid Cloudflare sets this cookie to identify trusted web traffic. Session

Performance/ Analytics Cookies

We use certain Performance cookies to give you the best experience that we can as you move around the website and use its features.  For example, these cookies allow us to recognise you when you return to our site and enable us to personalise content for you and remember your preferences, such as your choice of language or region.  These cookies also record your visit to our site, the pages that you have visited and the links that you have followed.  We use this information to make our site and information displayed on it more relevant to your interests.

Analytics cookies are used by us for statistical analysis purposes.  This helps us to understand how visitors use and move around our website, which inform improvements and adaptions to our website to best meet our visitors’ needs by, for example, making the most popular features the easiest to find and access or ensuring that our site works properly on the devices and technologies our visitors use.

These cookies do not store any personally identifiable information.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us, or by third party providers whose services we have added to our pages.  If you do not allow these cookies then some or all of these services may not function properly.

These cookies do not store any personally identifiable information.

Functional Cookie Subgroups Cookie Use Duration
data-firstoption.group gp_easy_passthrough_session Enables the functionality of the contact form on our site. 30 minutes
data-firstoption.group __zlcmid Zendesk sets this cookie to store a unique user ID. 1 year
data-firstoption.group __zlcstore Zendesk sets this cookie to store information about the current status of the chat. Never

Targeting / Third party Cookies

If you engage with third party organisations through connections on our website, even if you are not a logged-in member of those organisations, those third parties may place cookies on your browser. The cookies may inform the third party organisations about your visit to our site, which may be used by those organisations to deliver targeted messages and advertising to you.

In all cases, these cookies are not within our control, we are not responsible for them and we have no access to the information that they gather.  Such cookies are subject to the third party organisations’ own cookie policies.

You can opt-out of each cookie category (except strictly necessary cookies) by checking / unchecking the boxes and using the ‘Update’ button below:

How to manage cookies using your browser

All recent versions of popular browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies.

If you use your browser settings to block all cookies, which would include blocking our ‘basic performance cookies’, you may not be able to access all or parts of our site.