How safe is my data?

You can click to see the formal Privacy Statement, Data Protection Policy and Terms of Sale for courses, but this is the summary in plain English.

What Data Do We Collect?

We try to collect the minimum possible data, but we still amke sure we comply with the General Data Protection Regulation (GDPR) protecting EU citizens’ data, as well as PCI-DSS compliance (Payment Card Industry Data Security Standard), which sets consistent security measures with the aim of reducing credit card fraud.

If a production enrols you on a course, we store your name and email address. When you take a course we store details to help you navigate it, and record which exams you have passed.

If you make a purchase we also store what products you ordered and when, the name, e-mail address, and phone number you provide, the billing (and optionally shipping) address you entered, and a note about the payment method used.

What About Credit Cards?

We use automatic payment gateways that securely request information from you and relay it to a third-party payment processing service. These gateways verify your billing information, verify if funds are available, transfer funds from you to us, and send confirmation of payment.

The payment field on the Checkout page might look like it’s on this website; it’s actually on a secure server with the payment gateway’s payment processor.

Your credit card number, security code and/or other credit card data never enters or passes through our website’s database and is never stored on our website. The payment gateway gives this sensitive information directly to the payment processor.

You do have the option to “store” credit cards on our site via a secure method called tokenization.

Tokens are super-specific — specific to the customer, specific to the website, specific to the payment gateway’s payment processor, and specific to the merchant account with that processor. they can’t be used on other sites and if any of those factors aren’t exactly right, the token simply won’t work.

Credit card tokens include the last four digits of a card, the card brand/type, and its expiration date, mostly so you can identify which token is for which card.