Knowledgebase

Knowledgebase

Easy access to all the information you need to help keep your production safe and compliant

ONLINE SUPPORT

Our online resources provide clients with ready source of safety guidance and support

In addition to onsite support, email, telephone advice, our Knowledgebase gives 24/7 access to guidance and support relevant to film and television. It is the largest production-specific safety database in the industry.

  • Our new WhatsApp service means you can chat directly with the Advice Line team during office hours from your phone.

  • You can send us photographs and documents through WhatsApp to save time.

  • To access this functionality you will need to be registered with this website and have used the Advice Line before, but as soon as you’ve registered there’ll be no more hunting for a laptop – and, of course, we’ll be able to WhatsApp our guidance to you too!

  • Once you’re logged in, our AI-powered bot can speedily search our catalogue of guidance and all you have to do to do is click Support.

  • Then you can easily switch to a live chat by clicking Get In Touch in the bot.

GUIDANCE 24/7

Our online resources give you 24/7 access to safety policies and procedures, advice and resources.

Resources

  • A-Z of production, event, venue and general safety guidance
  • Useful Checklists and forms
  • List of Production sub contractors pre-vetted for safety compliance
  • Up to the minute Country Risk Reports
  • High Risk Policy advice
  • Online Risk Assessment tool

Knowledge Management

  • Access to a list of pre-vetted suppliers who are regularly checked.
  • Vetting and scrutiny of contractors safety management systems to help ensure production’s due diligence.
  • Regular monitoring of departments to ensure compliance with appropriate regulation by inspections and document checks.

IMPORTANT

The materials provided as part of our Online Resources have been developed by First Option for use by our clients. Inasmuch as we cannot control how these materials are used, we do not guarantee that they will satisfy the requirements of any user.

Accordingly, First Option accepts no liability or responsibility for any use of, or reliance on, materials contained on our website. We also reserve the right to change the contents on this website at any time without notification.

Contact

Got a question? We’re really happy to help. Contact us now.