Elite Retainer

From 41p per user per day per member

This subscription includes Advice Line access including Risk Assessment Reviews and so helps satisfy your obligation under The Management of Health and Safety at Work Regulations 1999 to seek safety advice from a “competent person“.

Our retained service can provide all your organisation’s H&S requirements or support your in-house safety team. From policies and systems through to day-to-day advice and support, training, or Risk Assessment reviews, we have the range of solutions to meet your needs.

Clear

Number of Seats:

  • INCLUDES £200 ONLINE PURCHASE DISCOUNT

  • Access to Advice Line phone / email support and Risk Assessment review for 10 Users

  • Reassign user places with ease or buy extra seats if you need them

  • Access to ALL First Option KnowledgeBase* content for everyone on your corporate email domain including access to pre-vetted contractor list

  • Out-of-hours emergency phone support

  • Health and Safety Policy review and update

  • Discounts on online RAW training course

  • Discounts on oonsite support day rate

  • Priority Support at reduced rates

When you buy a retainer subscription, you become the Team Owner. This gives you the ability to give other people access. Check the ‘Take Up A Seat’ box if you want to be one of those users. When you add a user, you can decide if they are a Member or a Manager.

Managers can add and remove users in addition to accessing all the Advice Hub benefits – but only you as Team Owner will receive communications such as billing and renewal notices.

Note that when a subscription expires, all users lose access. Check the Changing Subscriptions tab for more information.

How safe is my credit card data?

The payment fields are hosted by Stripe and are fully PCI-DSS compliant. None of your sensitive data passes through our servers.
How can I pay?

Via Stripe we accept all major credit cards plus ApplePay and Google Pay.
How can I cancel?

Go to My Account > My Subscriptions to turn Auto Renew off. Your access will cease at the end of your subscription.

To assign seats to users, go to My Account > Team > Add Member.

Need to reassign a seat? Simple. Go to My Account > Team > Members and remove a member – then just reassign that seat using Add Member.

Need more places? to My Account > Team > Team Settings.

Adding and Removing Seats

  • If you – as a team owner – are adding seats, you will go through the checkout process to pay for the new seat’s immediate access to Advice Line and KnowledgeBase and to update the recurring subscription total going forward.
  • The initial charge will be prorated to account for the time remaining in the current billing cycle to ensure you are charged fairly for the new seats. For example, if a subscription charges £100/member/month and the team is halfway through the month when a seat is added, you will initially pay £50 for that seat.
  • When the subscription renews at the end of the month, the new seat will be charged £100 for renewal, like all other seats on the team.
  • If you are removing seats, the recurring total will be reduced to account for the lost seats. However, you will not be reimbursed for any unused time on the current billing cycle for those seats. The new recurring total will apply to the next renewal payment.
  • If adding new seats takes you over a discount threshold, the system will take care of that too for all seats!